Raphael, Kyle and Preston from the Gentleman's Gazette walking in stylish fall winter clothes

Frequently Asked Questions

SealQuestion Top Questions

  • How can I shop at Fort Belvedere?

    Shopping at Fort Belvedere is simple:

    • If you know what you are looking for, you can SEARCH for it using the search function, indicated by the search bar or magnifying glass icon.
    • To see a variety of Fort Belvedere product types, navigate through the NEW, CLOTHING, ACCESSORIES, LEATHER, and FRAGRANCES drop-down menus.
    • Once you have located an item you would like to buy, select, if relevant, options like color or size and click the button labeled "ADD TO CART."
    • Review your selected items by clicking the "SHOPPING BAG" link at the top right of each page. From there, you can add products to your WISH LIST to save them for a later date or remove items from the SHOPPING BAG by clicking the trashcan icon.
    • When you are ready to complete your order, open your SHOPPING BAG and press the button labeled "CHECKOUT." You will then be prompted to pay and select your shipping options.
    • You can also call us at 651-964-2222 if you prefer to order over the phone. We are located in Minneapolis, MN (CST GMT-6 time zone)
  • I forgot my password and can't login. Can you help me?

    You no longer have to use a password to access your Fort Belvedere ACCOUNT. Now, you simply enter your email address or telephone number and we will send you a one-time use code that you enter instead of a password.

    If you require assistance with this process, please Contact Us.

  • What payment methods does Gentleman's Gazette accept?

    All our payments are processed via Paypal, the world's largest online payment company.

    We accept:

    • Visa / Delta / Electron
    • MasterCard / Eurocard
    • PayPal Top Up Card
    • Maestro
    • American Express

    Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo. 

  • Will I have to pay taxes and duties?

    All prices displayed exclude taxes and duties. If applicable, sales tax and customs duty are displayed on the ORDER SUMMARY page before you place an order.

    For shipments within the USA, sales tax will only be charged on shipments to the state of Minnesota. All local / state taxes and/or use tax are the customer's responsibility.

    Outside the USA, we ship DDU (Delivery Duty Unpaid) which means that taxes and duties will not be included in your final purchase price. 

  • Can I track my order? Where is my order?

    Once your order has been dispatched, you will receive an email confirmation with order details & a tracking number.

    If you are registered, you will be able to view and track the status of your shipment in MY ACCOUNT.

  • How can I return or exchange an item?

    In order to return an item, make sure you request your Returns Merchandise Authorisation (RMA) number and send us your unused and undamaged items back to us within 14 days of receiving your order.

    Contact Us if you have any questions about the return and exchange process.

  • I need more help!

    Don't see what you need help with below? Contact us! We'll be happy to assist and will respond as quickly as we can.

measuring tape infographic Products & Sizing

  • What size should I choose?

    We provide sizing information on all product pages if applicable. You can see the product's SIZE GUIDE to the right of the buttons that allow you to select your size.

    You can also navigate to the FIT & MEASUREMENTS tab lower down on the product page for even more information.

    If you have any questions in regard to sizing, Contact Us.

  • How do I know if my item is in stock?

    If the product you want to buy is sold out, you will not be able to press the ADD TO CART button. Instead, you can click the NOTIFY WHEN AVAILABLE button to receive an email when the product is back in stock.

    You can also add the item to your WISH LIST and we let you know when it is back in stock.

  • Can I buy Fort Belvedere products anywhere else?

    At the present, Fort Belvedere is exclusively available on the website of the Gentleman's Gazette. Rest assured that you will have a unique piece that you won't find anywhere else!

Package Shipping & Returns

  • Which countries do you ship to?

    Generally, we ship globally with a few exceptions. If you have problems during the checkout process Contact Us and we will do our best to help.

  • Do you ship to Post Office boxes or Freight Forwarding addresses?

    Unfortunately, we are unable to deliver to Post Office boxes, or forwarding addresses including Aramex addresses.

  • Will I have to pay taxes and duties?

    All prices displayed exclude taxes and duties. If applicable, sales tax and customs duty are displayed on the ORDER SUMMARY page before you place an order.

    For shipments within the USA, sales tax will only be charged on shipments to the state of Minnesota. All local / state taxes and/or use tax are the customer's responsibility.

    Outside the USA, we ship DDU (Delivery Duty Unpaid) which means that taxes and duties will not be included in your final purchase price. 

  • How long does it take to ship my order and how much will it cost?

    Upon CHECKOUT, you are presented with all your options in terms of ground, expedited and overnight shipping.

    All items are currently shipped from Minnesota.

  • Is my shipment insured?

    All items are insured against theft and accidental damage whilst in transit from our warehouse to your shipping address. Insurance coverage end with delivery at the shipping address.

    In case your box is damaged or has been opened upon arrival, we suggest that you refuse the shipment during delivery.

  • Do I need to sign for my delivery?

    Yes, we require a signature upon delivery.

  • Is it possible to change my shipping address after I placed an order?

    No. Unfortunately we are unable to redirect orders to a different address once the order is placed.

    Therefore, please make sure you provide the correct shipping address.

Lifebuoy Website Support

  • How can I shop at Fort Belvedere?

    Shopping at Fort Belvedere is simple:

    • If you know what you are looking for, you can SEARCH for it using the search function, indicated by the search bar or magnifying glass icon.
    • To see a variety of Fort Belvedere product types, navigate through the NEW, CLOTHING, ACCESSORIES, LEATHER, and FRAGRANCES drop-down menus.
    • Once you have located an item you would like to buy, select, if relevant, options like color or size and click the button labeled "ADD TO CART."
    • Review your selected items by clicking the "SHOPPING BAG" link at the top right of each page. From there, you can add products to your WISH LIST to save them for a later date or remove items from the SHOPPING BAG by clicking the trashcan icon.
    • When you are ready to complete your order, open your SHOPPING BAG and press the button labeled "CHECKOUT." You will then be prompted to pay and select your shipping options.
    • You can also call us at 651-964-2222 if you prefer to order over the phone. We are located in Minneapolis, MN (CST GMT-6 time zone)
  • Do I have to register an account to order from you?

    While you do not have to register an account to shop with Fort Belvedere, it is strongly recommended that you do so.

    Enjoy the following benefits through your Gentleman's Gazette ACCOUNT:

    • Track your orders and review past purchases
    • Request your return or exchange directly from your account
    • Gain access to your Wish List and Recommendations
    • Notifications when new stock arrives
    • Save your address and card details for faster shopping
    • Manage your account details, order history and email preferences and see order status.
  • I forgot my password and can't login. Can you help me?

    You no longer have to use a password to access your Fort Belvedere ACCOUNT. Now, you simply enter your email address or telephone number and we will send you a one-time use code that you enter instead of a password.

    If you require assistance with this process, please Contact Us.

  • What payment methods does Gentleman's Gazette accept?

    All our payments are processed via Paypal, the world's largest online payment company.

    We accept:

    • Visa / Delta / Electron
    • MasterCard / Eurocard
    • PayPal Top Up Card
    • Maestro
    • American Express

    Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo. 

  • Is it possible to change my shipping address after I placed an order?

    No. Unfortunately we are unable to redirect orders to a different address once the order is placed.

    Therefore, please make sure you provide the correct shipping address.

  • Can I add items to an existing order?

    No, we cannot combine orders or add items to an existing order. 

  • How do I know you received my order?

    As soon as your order is placed, we will send you an email confirmation. You may also check your order in MY ACCOUNT.

    In the rare occasion that an ordered item is not available, you will receive an email and a refund because you will always be charged at the time the order is placed.

  • Can I track my order? Where is my order?

    Once your order has been dispatched, you will receive an email confirmation with order details & a tracking number.

    If you are registered, you will be able to view and track the status of your shipment in MY ACCOUNT.

  • What are cookies?

    Cookies help us to improve your experience while on the website. Read our Cookie Policy for an explanation on why we use them.

  • What is a Wish List?

    By adding items to your WISH LIST, you can organize your favorite items prior to purchase without having to search for them again. Please bear in mind that some items are seasonal and may be sold out at one point in time.

    To add an item to your WISH LIST, click the heart icon on the product page.

  • I need more help!

    Don't see what you need help with below? Contact us! We'll be happy to assist and will respond as quickly as we can.

LockKey Website Security

  • Is it safe to use my credit card online at Gentleman's Gazette?

    At the Gentleman's Gazette, your security is our priority. Hence we use a SSL security certificate from Rapid SSL GeoTrust on our website.

    For payments, we use Paypal, a world's largest online payment gateway that shields your card details, so they are protected at all times. Additionally, for your safety and protection, we will only ship to Paypal confirmed addresses.

    If you have any questions please Contact Us.

  • Is my personal information safe with you?

    Please rest assured that your personal information is kept private and confidential. At no point will we rent, sell or abuse your data.

    To register at Gentleman's Gazette, we need you to provide your full name, shipping address and email address. When processing your order online we require your billing address, shipping address and telephone number.

    By default, Gentleman's Gazette may send you emails with our latest arrivals and noteworthy things about classic men's clothing, style and accessories. If you would prefer not to receive these emails, you can unsubscribe by editing your email preferences in MY ACCOUNT.

    For further details, please take a look at our PRIVACY POLICY.

Info About the Company

  • What is Fort Belvedere?

    Over the years, we received many requests from our readers for certain products mentioned in our articles. More often than not, a good source for these products was not available and thus inspired Gentleman's Gazette founder Sven Raphael Schneider to create the brand Fort Belvedere. Over two years, Mr. Schneider searched four continents to find outstanding artisans and source materials to personally design Fort Belvedere's unique products in top-notch quality and style.

  • Why did you name your company Fort Belvedere?

    Fort Belvedere was the favorite country house of the classic style icon, the Duke of Windsor, Edward VIII. There, together with his future wife Wallis Simpson, he would throw elegant white tie parties and organize hunting events. He was the arbiter elegantiarum and most photographed man in the world at the time, spending his most glorious days at Fort Belvedere. Ironically, Fort Belvedere was also the place were he signed his abdication and became the Duke of Windsor. Subsequently, he was exiled in France but the legendary style and pedigree of Fort Belvedere will never be forgotten. The name Fort Belvedere was the perfect match for our brand because we are unquestionably about style, old world quality and elegance.

  • Are Fort Belvedere and The Gentleman's Gazette different companies?

    Yes, they are, but they work in close tandem. The Gentleman's Gazette was created as a resource to help those who wish to live well in all aspects of their lives, including dressing well. Fort Belvedere is the name of the brand through which we release our menswear products.

  • Is "The Gent" in your logo a portrait of Raphael?

    No, it is not. The design of The Gent was inspired by the works of American illustrator J.C. Leyendecker and represents all of those who aspire to embody what it means to be a gentleman today.

    • Gentleman's Gazette logo